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Sales & Operation - Analyst

General Summary

The candidate will be part of S&OP team and will be responsible for the successful application of the monthly S&OP process including data reporting and analytics.  This position supports the S&OP area by managing data related to the operations and resource planning process. The consistency and accuracy of this data is crucial since it guides the integrated sales & operations plan for the whole organization related to both sales, production, procurement, and logistics. The S&OP Analyst keeps all participants in the process on track and moving toward the resolution of the demand and supply plans.  The Sales and Operations Analyst will also lead results and reporting tracking that will be utilized and presented across the business through the S&OP process.


Essential Duties and Responsibilities (Key Accountabilities)

  • Contribute in meeting S&OP calendar, multi-functional meeting preparations and cycle content reporting.
  • Manage the transfer of the unconstrained sales plans and information from the Demand Consensus Meeting, and then incorporate to the resource planning cycle.
  • Identifies opportunities to improve the efficiency & effectiveness of Sales and Operations planning supporting cost, service, and quality initiatives and drives process improvement initiatives to successful completion.
  • Working with cross-functional teams to identify emerging risks & opportunities and elevating issues.
  • Evaluating the impact of key changes, risks, and opportunities and developing scenarios considering trade-offs that drive overall business performance.
  • Documenting ongoing S&OP assumptions, new or changing assumptions, decisions made, decisions required and action items throughout each cycle.
  • Liaise with Finance to facilitate integrated financial reconciliation between operational and financial plans.
  • Tracks performance metrics and analysis to identify both opportunities and risks.
  • Ensures Sales and Operations Planning reporting includes all assumptions.


Policies and Procedural Compliance:

  • Perform assigned task and duties in line with company policies and procedures


Knowledge, Skills and/or Abilities (attributes) required


To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

  • Strong interpersonal and teamwork skills to work and communicate effectively cross-functionally to obtain consensus amongst teams as well as leadership.
  • Demonstrated ability to influence others, build business partners, to reduce risk by managing exceptions, accelerating results, and generating value.
  • Superior communication skills to foster communication/collaboration amongst department.
  • Ability to manage multiple tasks and priorities concurrently with shifting priorities.
  • Ability to work well independently as well as in a team environment.
  • Experience in production planning and supply chain activities
  • Experience in ERP systems and planning management systems and methods.
  • Proficiency in Microsoft Office and SAP.


Minimum Education Qualifications (Must Haves)      Any preferred professional training (Nice to have)

Graduation in Business, Planning (or equivalent)      S&OP or Planning Analyst


Professional Experience (Must haves)                        Previous Experience/ Recommendations (Nice to have)

  • 3-5 Years in operations, supply chain.                Preferably in Planning Steel Making industry


Key Performance Indicators                                      

  • Adherence to S&OP demand forecasting accuracy objectives.
  • Adherence to S&OP capacity utilization objectives.
  • Adherence to S&OP inventory management objectives.
  • Adherence to OTIF S&OP objectives.
  • Adherence to S&OP financial objectives.
  • Effective preparation of S&OP performance reports and dashboards Competencies
  • Strong analytical and problem-solving skills.
  • Strong organizational and time management skills.
  • Achieving Results – result oriented
  • Initiative - Acts Now - Identifies and seizes opportunities up to 6 months ahead
  • Integrity - Speaks Up - Takes opportunities as these occur
  • Commercial Awareness - Asks Questions
  • Complex Thinking - Uses Common sense, and takes account of cause and effect - Sees the obvious and uses common sense in approaching situations and problems
  • Openness to Change – Listens - Listens to others and their ideas
  • Change Leadership - Manages Meetings - Gets people contributing
  • Developing Capability - Shows how - Gives a demonstration
  • Partnering & Teamwork - Helps when asked - Is co-operative and helpful when approached for help